Legal
Privacy Policy
Effective as of February 1, 2024
We take privacy seriously. This policy outlines how Arkadian Capital collects, uses, and protects your personal information.
This Policy Covers
Introduction
Welcome to Arkadian Capital's Privacy Policy. Your privacy and trust are paramount to us. This policy outlines how we collect, use, protect, and share your personal information across all interactions with Arkadian Capital, including through our website, loan application processes, and customer service engagements.
Our commitment is to handle your personal information with the utmost care and in compliance with applicable privacy laws and regulations. By engaging with our services, you entrust us with your information, and we take this responsibility very seriously.
Using our services indicates your acknowledgment and consent to the practices described in this policy. If you disagree with any aspect of this policy, please discontinue the use of our services.
1. Information Collection
At Arkadian Capital, we collect information that helps us provide you with financial products and services tailored to your needs, improve your experience, and comply with legal obligations. The types of personal information we collect include:
Personal Identification Information — Your name, address, email address, telephone number, Social Security number, and any other information that identifies you personally.
Financial Information — Details about your income, credit history, bank account details, and other financial data necessary for processing loan applications and providing financial advice.
Employment Information — Your employment status, employer details, and income verification to assess loan eligibility.
Website Usage and Technical Data — Information on how you use our website and services, including IP addresses, browser types, and usage details.
Methods of Collection — We gather information directly from you when applying for a loan or contacting us; automatically through our website via cookies and tracking technologies; and from third parties such as credit bureaus and financial institutions.
2. Use of Information
The personal information collected by Arkadian Capital serves multiple purposes, all aimed at delivering and enhancing the services we offer:
• Loan Processing and Administration — To assess your eligibility for our financial products, process applications, manage accounts, and provide ongoing service. • Customer Support — To communicate with you regarding your inquiries, account updates, and to offer support. • Improvement of Services — We analyze information to understand how our services are used and to make improvements. • Compliance and Legal Obligations — To comply with applicable laws, regulations, and legal processes. • Marketing and Promotions — With your consent, we may use your information to inform you about new products, services, and offers.
By providing us with your personal information, you consent to our collection, use, and disclosure as described in this policy. You have the right to withdraw consent at any time, subject to legal or contractual restrictions.
4. Information Security
At Arkadian Capital, safeguarding your personal information is a cornerstone of our operations. We employ a comprehensive approach to information security:
• Encryption — We use encryption technologies to secure sensitive information transmitted online. • Access Controls — Access to personal information is strictly limited to employees and service providers who need that information to provide services. They are bound by confidentiality obligations. • Network Security — Our networks are secured with firewalls and intrusion detection systems.
Data Retention — Arkadian Capital retains personal information only for as long as necessary to fulfill the purposes for which it was collected, including satisfying any legal, accounting, or reporting requirements. Upon expiration of the applicable retention period, we securely delete or anonymize your information.
5. Your Rights
At Arkadian Capital, we believe in empowering you with control over your personal information. You have the following rights:
• Access — You have the right to request access to the personal information we hold about you. • Correction — If you believe any information we hold is incorrect or incomplete, you have the right to request its correction. • Deletion — You can request the deletion of your personal information when it is no longer necessary for us to retain it, subject to regulatory requirements. • Objection and Restriction — You have the right to object to processing of your personal data in certain circumstances. • Data Portability — Where applicable, you may have the right to receive your personal information in a structured, machine-readable format.
To exercise any of these rights, please contact us at sales@arkadiancapital.com. We will respond to your request in accordance with applicable laws.
6. CCPA Policy (California Residents)
The California Consumer Privacy Act (CCPA) provides consumers who are California residents with specific rights regarding their personal information.
Categories of Information We Collect: • Identifiers (name, address, email, SSN, IP address) • Personal information (financial data, employment history) • Protected classification characteristics (age/date of birth) • Commercial information (credit history, property records) • Internet activity (browsing history, device information) • Geolocation data (for fraud prevention) • Professional/employment-related information • Inferences drawn from the above
Your CCPA Rights: • Right to know what personal information we collect and how it is used • Right to request deletion of your personal information • Right to opt-out of the sale of personal information (note: we do not sell your information) • Right to non-discrimination for exercising your CCPA rights
To Exercise Your Rights: Call +1 (855) 786-1190 or email sales@arkadiancapital.com. We endeavor to respond within 45 days of receipt.
Changes to This Policy
Arkadian Capital reserves the right to update or modify this Privacy Policy at any time and for any reason. Any changes we make will be posted on this page with an updated revision date. We encourage you to review our Privacy Policy regularly.
Your continued use of our services following the posting of changes constitutes your acceptance of such changes.
Contact Information
If you have any questions or concerns about this Privacy Policy or our practices, please contact us:
• By Mail: 1910 Pacific Ave Ste 2010, Dallas, TX 75201 • By Email: sales@arkadiancapital.com • By Phone: +1 (855) 786-1190
We welcome your feedback and are committed to addressing any concerns you may have regarding your privacy.
© 2026 Arkadian Capital. NMLS #2575829. All rights reserved.
